All sales are final. Because web design, e-commerce setup, infrastructure builds, account rescue services, and consulting are digital services, we do not issue refunds once a project, audit, or service has been initiated.
Deposits, audit fees, and full service payments are non-refundable. If you choose to terminate a project before completion, all work completed up to that point remains the property of Empress Web Designer, and no portion of the payment will be returned.